NETWORK PERFORMANCE
Based on Verizon's internal testing and testing commissioned from third-party vendors, Verizon expects customers will experience the following speeds unless such speeds are otherwise managed through video optimization practices described below:

* Depending on location, max speeds up to 940 Mbps. 4G LTE backup.
** With peak speeds of nearly 1 Gbps.
*** Video speeds may be slower depending on video resolution provided.
Verizon Wireless has used sound engineering principles in the design and operation of its broadband network to ensure a good user experience for all customers. An individual user’s experience will vary depending upon many factors, including the network (3G Ev-DO, or 4G LTE, or 5G UWB) the customer is using and the device in use. Verizon Wireless has implemented optimization technologies across its 4G LTE network to transmit data files in a more efficient manner to allow available network capacity to benefit the greatest number of users. These techniques include TCP optimization, video caching, and sizing video files more appropriately for mobile devices. The optimization process is agnostic as to the content itself and to the website that provides it. While Verizon Wireless invests much effort to avoid changing text, image, and video files in the optimization process and while any change to the file is likely to be indiscernible, the optimization process may minimally impact the appearance of the file as displayed on a customer's device.
In addition, in order to optimize customers’ video viewing experiences on their devices over our 4G LTE network while ensuring a high quality experience for other users of the network, Verizon seeks to transmit video downloads or streams to smartphones at 720p and to devices with larger screens at 1080p, unless a different video resolution is disclosed in the description of a particular plan. This practice does not make any distinction based on the content of the video or the source website. To achieve this optimization, Verizon limits the throughput speeds of such video downloads or streams over our 4G LTE network;(which may be below the 5-12 Mbps 4G LTE download speeds typically provided). This practice results in the video provider’s content server sending the appropriate resolution video file for that speed, if available.
With respect to latency for use of real-time data applications, Verizon Wireless expects network to device (round-trip) latency to be less than 30 ms on its 5G UWB network, less than 100 ms on its 4G LTE network, less than 30 ms for LTE Home Internet, and less than 240 ms on its 3G Ev-DO network.
You must be using an approved, network compatible device and be within the Verizon coverage area to access the Verizon network. Whether you experience these speeds depends on many factors, including among others, the type of device, the programs running on the device, your location, and how many other customers are attempting to use the same spectrum resources (including both mobile broadband internet access and other non-broadband internet access services that share the network, such as Private Network Traffic Management, HD Voice, Push to Talk Plus, and MDM). For information on our network and testing of the network, visit verizon.com.