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Our Warranty

FalconEye offers a 1 year manufacturers warranty on all products that we sell. However, many customers would like to add a 2-3 year replacement/repair program that will cover any defect, customer or manufacturers defect. To learn more about this incredible program, read this and contact us if you have any questions: 972.600.1320, falconeyedashcams@gmail.com.

Benefits of owning a Consumer Priority Service Extended Warranty Plan from FalconEye:

  • Total Access: With CPS you can file a claim for repair or replacement 24 hours a day 7 days a week through our consumer network at www.cpscentral.com
  • Zero Deductible:Nearly all CPS plans are zero deductible. This means that ALL costs associated with Parts and Labor to repair your defective product are covered. Owning a CPS service plan means you’re FULLY COVERED.
  • Product Replacement Plan: Any product that plugs in or takes a battery qualifies for this program. If your product fails to operate properly under the terms of its written warranty, we will replace it, No Questions Asked!
  • Peace of Mind: Owning a CPS service plan virtually guarantees that you will get years of use from your product through the duration of the plan.

Warranty FAQ:

Is a CPS Warranty just an extension of the existing manufacturer’s warranty?

No, actually it's an upgrade to your existing manufacturer’s warranty. A CPS Warranty offers benefits that aren't offered by manufacturers like accidental damage.

What’s the difference between a Replacement Plan and Repair Plan?

A Replacement Plan is available for products under $150. If the product fails, you will receive a check for what you paid for the product minus shipping and tax. 
A Repair Plan is for products over $150 and offers free repair coverage for your product any time during the life of your warranty. If we can’t fix it, we’ll replace it!

How am I covered?

For the Replacement Plan, your coverage provides for a one-time replacement of the covered product. For the Repair Plan, you are covered for a period of up to three years (depending on which plan you purchase). Benefits include parts and labor for required repairs on your product.

Can I transfer the Protection Plan to a new owner?

Yes! CPS Warranties are transferable between owners.

Is my product covered if it’s stolen or if I lose it?

Unfortunately, the CPS Warranty does not cover lost or stolen products.

Is there a deductible?

Zero dollar deductible for the Replacement Plans and the Repair Plans.

What happens if my product breaks?

You can contact CPS directly to file a claim in three ways: